Our Programmes

During the past 6 years, Pashin has worked with a number of clients, belonging to a variety of industries, and developed tailormade programmes for these clients.

24 Hours Max!!!

A Program on Time Leveraging

24 Hours Max!!!

Duration: 8 Hours (1 day)

Batch Size: 16 - 18 participants

Executive Level: Operational Executives and Junior Management

Overview: This program shatters the myth of paucity of time. Participants will, through reorientation, realise that adequate time is available and can be utilised to pursue their goals and interests. The program sets a different tone by encouraging participants to manage their own nature to leverage time better.

Program Focus:

  • Managing Self for Improved Time Usage
  • Prioritising and Planning
  • Goal Orientation
  • Time Leveraging and Delegation
  • Managing Time Wasters
  • DNA: Packing more Life in time than more time in life.

    Download fact sheet
    here

    We!!

    A Program on Team Building and Team Playing

    We!!

    Duration: 8 Hours (1 day)

    Batch Size: 16 - 18 participants

    Executive Level: Middle Management

    Overview: In an increasingly diverse business environment fraught with tight deadlines, operating solo would be detrimental to the interests of the individual and the organisation. "WE" addresses these aspects with special focus on embracing diversity and managing / handling conflicts. "WE" is specifically designed to equip the participants to be able to deal with peer group from other functions/ operating units effectively.

    Program Focus:

  • Team Playing
  • Team Building
  • Shared Leadership
  • Conflict Handling and Management
  • DNA:Birds of Different Feathers flock together.

    Download fact sheet
    here

    Me, The Manager!

    A Program for First Time Managers

    Me, The Manager!

    Duration: 24 hours (3 man days)

    Batch Size: 16 - 18 participants

    Executive Level: Middle Level Management

    Overview: In "ME, The Manager!" Participants realise the nuances and the implications of their new enhanced role. Ideal for operational executives who are being promoted to or considered for a managerial role.

    Program Focus:

  • Managing Self
  • Managing Subordinates
  • Managing Performance
  • Managing Team
  • Managing Conflict
  • DNA: From Doing to Getting things done

    Download fact sheet
    here

    Sales Leader

    A Program on Effective Sales Management

    Sales Leader

    Duration: 16 Hours (2 days)

    Batch Size: 16 - 18 participants

    Executive Level: Middle Management

    Overview: The three axes, Concern for Sales, Concern for Salesmen, and Concern for The Organisation form the foundation of this program. This program is aimed at weaning the sales manager away from the erstwhile role of the sales executive. In their new role, the sales managers learn about their link in the value chain, and the skills and techniques required to manage a sales team effectively.

    Program Focus:

  • Sales Strategy
  • Sales Force Management
  • Sales Force Engagement
  • DNA: No more a Glorified Sales man

    Download fact sheet
    here

    My Value My Presence

    A Program on Creating Brand "I"

    My Value My Presence

    Duration: 16 Hours (2 days)

    Batch Size: 16 - 20 participants

    Executive Level: Junior and Middle Management

    Overview: MVMP orients and encourages participants to create their own value and uniqueness in an organisation. The hallmark of this program is the orientation towards value and presence built on character and competence as opposed to positional authority.

    Program Focus:

  • Self Management
  • 3 CAT model
  • Dreams And Goals
  • Brand "I"
  • Team Effort
  • DNA: Being Sensitive & Sensible

    Download fact sheet
    here

    Influence!!

    A Program on Effective Business Presentation

    Influence!!

    Duration: 16 Hours (2 days)

    Batch Size: 16 - 18 participants

    Executive Level: Middle and Senior Management

    Overview: A common perception is that presentation is all about creating an "impact" through form and style. In a business scenario, however, presentation is all about influencing the audience towards a business decision. Influence helps participants create a powerful presentation through the COCOA structure and learn to use form and style of presentation as a vehicle only.

    Program Focus:

  • Presentation Architecture
  • COCOA Model
  • Audience Engagement
  • Presentation Norms
  • DNA: Content and form vs. mere form.

    Download fact sheet
    here

    Chemistry

    A Program on Interpersonal Relationship Skills

    Chemistry

    Duration: 24 hours (3 man days)

    Batch Size: 16 - 20 participants

    Executive Level: Middle level Management

    Overview: Chemistry is founded on 3 dimensions that have a strong impact on interpersonal effectiveness - Interaction, Power and Relationship. GIVING and RECEIVING on these 3 dimensions sets the tone for the quality of Interpersonal effectiveness leading to a healthy relationship built on Collaboration, Sharing and Trust.

    Program Focus:

  • Communication Skills
  • Assertive Skills
  • Team Playing and Building
  • Conflict Management and Handling
  • Networking
  • DNA: Influence and Be Influenced.

    Download fact sheet
    here

    Getting Across

    A Program on Effective Communication Skills

    Getting Across

    Duration: 16 hours (2 man days)

    Batch Size: 16 - 18 participants

    Executive Level: Junior and Middle level Management

    Overview: Getting across enables participants to understand their communication framework in terms of Self Disclosure, Receiving Feedback and Perceptiveness. Based on this understanding, specific skills are enabled to help participants become more effective in communication.

    Program Focus:

  • My Communication Framework
  • Effective Listening and Expression
  • Non Verbal Communication
  • DNA: Intention vs. Words

    Download fact sheet
    here

    Mutual Rights

    A Program on Effective Behaviour

    Mutual Rights

    Duration: 16 hours (2 man days)

    Batch Size: 16 - 18 participants

    Executive Level: Junior and Middle level Management

    Overview: The most common answer to the question - "Which is the best behaviour?"- is "Assertive Behaviour". WRONG! Depending on parameters such as Time, Relationship and the situation itself, the behaviour that is most appropriate need not be Assertive. This program helps participants modify their behaviour for increased effectiveness in interactions.

    Program Focus:

  • Behavioural Types
  • My Behaviour
  • The Effective Behaviour Framework
  • Effective Behaviour in Action
  • DNA: Behaviour Modification

    Download fact sheet
    here

    Perspective

    A Program on Managerial Decision Making

    Perspective

    Duration: 8 Hours (1 day)

    Batch Size: 16 - 18 participants

    Executive Level: Middle & senior level Management

    Overview: This program helps the participants arrive at a considered thought out decision in the face of a dynamic business atmosphere.

    Program Focus:

  • Root Cause Identification
  • Decision Parameters / Guidelines
  • Options Development
  • Decision Making
  • DNA: Abstract to Specific and Specific to Abstract

    Download fact sheet
    here

    Brand Marriage

    A Program on Customer Service and Handling

    Brand Marriage

    Duration: 16 hours (2 man days)

    Batch Size: 16 - 18 participants

    Executive Level: Frontline and Junior Service Personnel

    Overview: In this program participants learn and realise the value of sustained quality in after sales service. More importantly they will learn how their behaviour and interaction can impact the customers' perception of the brand, the organisation.

    Program Focus:

  • Understanding Customer Service
  • Understanding Brand and the Impact of Service on the Brand - The 3R Model
  • Managing Self for Improved Customer Interface
  • Communication Skills
  • Customer Etiquette
  • Irate Customer Handling
  • Customer Contact Program
  • DNA: Building Apostles

    Download fact sheet
    here

    Buying Facilitation

    A Program on Selling Skills

    Buying Facilitation

    Duration: 24 hours (3 man days)

    Batch Size: 16 - 18 participants

    Executive Level: Frontline Sales Personnel

    Overview: Consultative selling and encouraging the buyer to decide in favour of a brand is the hall mark of this program. The focus is less on hard skills and more on customer interaction. Concern for the product, Concern for the Customer, and the Concern for the Organisation will be the three pillars of this approach.

    Program Focus:

  • "You" and then "Me"
  • Consumer Behaviour and Interaction
  • Selling skills
  • DNA: Facilitating Buying vs. Hard Selling

    Download fact sheet
    here